Questions & Answers
Colorado Springs Junk Removal
Questions & Answers
Everything people ask before booking in the Springs — the no-city-pickup reality, pricing, military move-outs, basements, tax, and Spanish service.
Does the City of Colorado Springs pick up bulk trash or big items?
No. Colorado Springs has no municipal trash or bulk-item collection at all — it's fully privatized, and your trash hauler won't take a couch, mattress, or appliance. There's no 'large item day.' A private crew like ours is how big things leave, and a flat photo-quote is the simplest way to do it.
Do you charge sales tax on the service?
No. Colorado doesn't tax the junk-removal service. The combined ~8.2% retail rate applies to goods, not haul-away, so there's no tax line on your quote — the flat price is the all-in price.
How does pricing work?
Flat, from a photo, before anyone shows up. Single items have set prices — sofa $126, refrigerator $164, queen mattress $103. Bigger jobs price by truck-fill: $241 (quarter), $431 (half), $732 (full). The $100 minimum covers a small pickup. Labor, the basement/garage carry, and disposal are always included.
Do you handle military PCS move-outs?
Yes — it's our signature job. We clear off-post rentals and on-post homes at Fort Carson, Peterson, Schriever, and the Academy for the final inspection, on your PCS timeline. Book ahead for the May–August surge; same-day when a crew's open.
Can you provide a certificate of insurance for my building or housing office?
Yes. Downtown lofts, the larger apartment communities, and on-post housing offices at Fort Carson, Peterson and Schriever generally want a certificate of insurance on file before a crew works the property. We issue it ourselves, usually the same day, naming the management company or housing office as additional insured — there's no fee and no delay to your pickup. Our coverage: General Liability $1M per occurrence · $2M aggregate; Umbrella/Excess $2M · $5M; Workers’ Compensation $1M each accident. Coverage is primary and non-contributory, with a waiver of subrogation.
Do you clear basements and garages?
Yes. Springs homes have basements — many walk-out or garden-level — and big attached garages, so they're the jobs we do most. We carry it up and out, no floor fee, priced as a flat truck-fill.
Can you take a refrigerator, washer, or hot tub?
Yes. Fridges and freezers get EPA-certified freon recovery; Colorado bans e-waste from landfills so TVs and electronics are recycled. Hot tubs are torn down and hauled as a heavy-item job.
Do you clear defensible space / wildfire brush?
Yes — for the foothill and forest edge (Black Forest, Rockrimmon/Mountain Shadows, Cheyenne Mountain, Manitou) we haul brush, slash, and debris from defensible-space clearing.
¿Hablan español?
Sí. Atendemos en español en el Southeast, Security-Widefield, Cimarron Hills y Fountain — precio fijo con foto, sin impuesto sobre el servicio.
Are there hidden fees for stairs, a long driveway or disposal?
No. Basement stairs, a walk-out at the back of a Briargate house, a long gravel driveway on the east side — all inside the flat price, along with the gate fee at the landfill. No per-flight charge, no mileage surcharge. The only thing that moves a number is finding materially more than the photos showed, and you approve that first.
How are you cheaper than the national brands?
No estimator drives out to price the job. You send a photo and the number comes back from a published list — sofa $126, queen mattress $103, refrigerator $164, and truck loads from $241 for a quarter to $732 full — so you're not paying for a sales call you didn't ask for.
Do I need to carry it out to the driveway first?
No. Because the city runs no bulk collection at all, most of what we do here starts inside the house: a basement, a garage, a storage room off the carport. Leave it where it is.
Is the quote firm after I send photos?
For what the photos show, yes. If the crew finds the crawlspace is also full, they re-quote from the same list and wait for your approval before touching anything.
What does the price cover?
Labor, the carry-out, loading, the drive to the El Paso County facility and the tipping fee once there. A certificate of insurance for a housing office or HOA is included free if you need one.
Do you recycle or donate anything?
Yes when it's genuinely reusable — furniture in good shape goes to a local reuse outlet and metal, appliances and electronics are separated out. After a PCS move-out a lot of what comes out is worn past saving, and we'll say so rather than imply a donation.
Are you insured, and can the housing office see the certificate?
Yes — General Liability $1M per occurrence, $2M aggregate, an Umbrella/Excess layer of $2M and $5M, and Workers' Comp. Base housing offices and HOAs get the certificate the same day they ask, naming them as additional insured.
Do I need to be at the house?
Not if the crew can reach the load — a garage code, an unlocked side gate, a marked pile on the driveway. Photos of the cleared space come through when they're done.
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